Death by endless papercuts...
Let's talk about the SaaS licensing scam that's bleeding your company dry.
- You're paying $150/user/month for Salesforce. Your team uses maybe 30% of it.
- You're paying $99/user/month for NetSuite. Half the modules sit unused.
- You're paying for Dynamics, ServiceNow, Workday—thousands every month for features you'll never touch.
And you can't stop. Because you're locked in. Because your data is trapped. Because "everyone uses it."
It doesn't have to be this way.
The Per-User Pricing Trap
Here's how the scam works: SaaS companies build massive platforms with every feature imaginable. They sell you on complete, integrated solutions. Then they charge you per user, per month, forever—whether you use 10% or 100%. Most companies use 30-50% of their enterprise SaaS features. But you pay for all of it. Every month. Year after year. This doesn't even include the tens of thousands, maybe even millions, you will spend in addition to SaaS fees for consultants to fit your round business into their square hole. Do the math: 50 users on Salesforce at $150/month = $90K annually. Over five years? $450,000. For software you're barely using. Now add NetSuite, ServiceNow, Workday, HubSpot, monday.com, Asana, Jira, Confluence.
Suddenly you're spending $500K-$1M+ annually on subscriptions for features you don't need and workflows that don't quite fit.
The Workflow Mismatch Problem
Here's the other dirty secret: enterprise SaaS is built for everyone, which means it's perfect for no one. Salesforce has to work for manufacturing, healthcare, finance, retail, and every other industry. So it's generic. Flexible, sure. But never exactly what you need. Your workflows bend to fit the software. Your teams learn the "Salesforce way" instead of working how they actually work. You hire consultants. You pay for training. You build workarounds. You create Frankenstein integrations between systems never meant to talk to each other.
And after all that? It's still not quite right.
What If You Could Build Exactly What You Need?
Here's what most CTOs don't realize yet: you don't have to settle anymore.
AI-accelerated custom development has changed the economics entirely. We build custom applications in 4-8 weeks at $50K-$150K—not the 6-12 months and $200K-$500K it used to take. Same Salesforce example: $90K/year × 5 years = $450K. We can build a custom CRM that does exactly what you need for $50K-$150K. One-time cost. You own it. No per-user fees. No renewals. No unused features. Break even in 12-18 months. After that? Pure savings.
Real Databases. Real Workflows. Real Ownership.
When we build custom solutions, you get:
- Real databases: SQL Server, PostgreSQL, whatever you need. Not proprietary data structures you can barely export. Real tables. Real relationships. Real queries.
- Workflows that match reality: Not generic workflow engines. Your approval processes. Your data fields. Your business logic. Your UI. Your branding.
- Full ownership: The code. The database. The infrastructure. No vendor lock-in. No surprise price increases. No bundled modules you don't need.
The Maintenance Myth
"But then we have to maintain it. SaaS handles updates for us."
Fair point. Except you're already maintaining your SaaS platforms. You're managing permissions, configuring workflows, building integrations, paying consultants, training employees, dealing with breaking changes from updates you didn't ask for. You're already doing the work. You're just also paying $100K+ annually for the privilege. With custom solutions, you control updates. You decide when to add features. You choose what changes. And yes, you can hire ongoing support. But you're not locked into perpetual per-user pricing that compounds forever.
When Custom Makes Sense
I'm not saying all SaaS is bad. If you're using 80%+ of a platform's features and the cost makes sense, keep it.
But if you're paying for bloated platforms and using a fraction? If workflows don't quite fit? If costs keep climbing? Consider custom.
Rule of thumb: Paying $50K+/year for SaaS but using less than 50% of features? Explore alternatives. The math probably works in your favor.
The New Economics of Custom
Here's what's now possible:
I recently prototyped a voice-driven CRM system. Not a mock-up. Not a concept. A working prototype where you could navigate the entire application, add records, create tables, build features—all with your voice, never touching the keyboard.
Time to build? 2-3 hours.
Five years ago, this would have cost tens of thousands of dollars just to prove it was possible. Maybe more. Now? An afternoon. That's the shift. And here's what it means for real business scenarios:
- Custom CRM vs. Salesforce: Regional sales team needs lead tracking, opportunity management, basic reporting. Not 47 modules they'll never use. Not a $200K implementation to configure workflows. Build exactly what they need: $75K-$125K one-time. Salesforce costs: $90K+/year forever. Break even in 12-18 months.
- Custom Project Management vs. ServiceNow: Construction firm needs resource allocation tied to union labor rules and prevailing wage calculations. ServiceNow can't handle it without expensive customization. Build it their way: $100K-$150K one-time. ServiceNow + consultants: $150K+/year. Break even in under a year.
- Single Tool vs. Three SaaS Platforms: Marketing agency paying for monday.com, Asana, AND Jira because none quite fit their creative approval process. Build one tool that does it all: $60K-$100K one-time. Current spend: $45K+/year for workarounds and frustration.
- In every scenario: Break even in 12-18 months. Full ownership. No vendor lock-in. And you get exactly what you need—not close enough.
"But We Don't Have the Team"
I hear this one constantly: "This sounds great, but we don't have developers" or "Our team is too slow for this kind of work."
Two solutions:
- Don't have a team? We'll build it for you. That's literally what we do. You bring the business problem, we deliver the solution. 4-8 weeks. Production-ready. You own it.
- Have a team but they're moving too slow? We train them. Give us 30 days and we'll transform your existing team into an AI-assisted development powerhouse using our FeatureFlow method and platform. We don't replace your people—we upgrade them to deliver custom solutions up to 10x faster than traditional development. Your team learns to build the same quality enterprise applications they've always built, just drastically faster. Complete SDLC. Full governance. Real production code. Not prototypes.
Either way, the team objection doesn't hold water.
The "We're Too Complex" Myth
"Our business is too complex for custom solutions. We need enterprise platforms." With respect, that's what SaaS vendors trained you to believe.
Your business isn't too complex. It has specific workflows, specific data models, specific processes. Those are actually easier to build for than configuring generic platforms for "every possible scenario."
We've built for:
- Multi-location manufacturers with complex inventory tracking
- Healthcare companies with HIPAA compliance requirements
- Financial services firms with intricate approval chains and audit trails
Complexity isn't a reason to avoid custom. It's a reason to embrace it.
What's Your SaaS Budget?
Here's what I want every CTO and CFO to do:
Add up your annual SaaS spending. All of it. Every platform. Every per-user fee. Every "enterprise tier" upgrade. Every barely-used module.
Now ask: Are we getting enough value to justify this spend?
If yes, great. Keep going.
But if the answer is "sort of" or "we don't have a choice"—you do have a choice.
You can build what you need. You can own your software. You can stop paying monthly ransoms for features you'll never use.
Let's Do the Math Together
Spending $100K+ annually on SaaS? Using less than 50% of features? Let's talk. We'll walk through your use cases. Scope a custom alternative. Show you the numbers. No sales pitch. Just honest analysis of whether custom makes sense for your situation. Because I'm not here to sell software. I'm here to help you make smart decisions.
